Pudding Pet Support
Technical Support
Pudding Pet(布丁宠物)使用帮助与常见问题。
在 App Store 下载布丁宠物技术支持
感谢使用 Pudding Pet(布丁宠物)。如遇到使用、购买、恢复购买或隐私相关问题,请通过以下邮箱联系我们。
反馈邮箱:jerryliang1222@gmail.com
为便于排查,请在邮件中说明设备型号、iOS 版本、App 版本,以及问题发生的步骤或截图。
常见问题
如何恢复购买?
打开 App 的商店页面,选择“恢复购买”。
如何管理或取消订阅?
在 iPhone 的“设置” > Apple 账户 >“订阅”中管理。
广告或奖励视频无法加载怎么办?
请检查网络连接后重试;广告仅在适用的使用模式下提供。
在哪里查看隐私政策?
请在 App 内“我” >“隐私政策”查看最新内容,也可以访问本站的布丁隐私政策。
Pudding Pet Technical Support
Thank you for using Pudding Pet. For help with the app, purchases, restoring purchases, or privacy-related questions, please contact us at the email address below.
Support email: jerryliang1222@gmail.com
To help us investigate, please include your device model, iOS version, app version, and steps to reproduce the issue. Screenshots are welcome.
Frequently Asked Questions
How do I restore purchases?
Open the Shop screen in the app and select Restore Purchases.
How do I manage or cancel a subscription?
On your iPhone, go to Settings > Apple Account > Subscriptions.
What if an ad or rewarded video does not load?
Check your network connection and try again. Ads are available only in applicable audience modes.
Where can I view the Privacy Policy?
Open Me > Privacy Policy in the app to view the latest policy, or visit the Pudding Pet Privacy Policy on this site.