Pudding Pet 应用图标

Pudding Pet Support

Technical Support

Pudding Pet(布丁宠物)使用帮助与常见问题。

在 App Store 下载

布丁宠物技术支持

感谢使用 Pudding Pet(布丁宠物)。如遇到使用、购买、恢复购买或隐私相关问题,请通过以下邮箱联系我们。

反馈邮箱:jerryliang1222@gmail.com
为便于排查,请在邮件中说明设备型号、iOS 版本、App 版本,以及问题发生的步骤或截图。

常见问题

如何恢复购买?

打开 App 的商店页面,选择“恢复购买”。

如何管理或取消订阅?

在 iPhone 的“设置” > Apple 账户 >“订阅”中管理。

广告或奖励视频无法加载怎么办?

请检查网络连接后重试;广告仅在适用的使用模式下提供。

在哪里查看隐私政策?

请在 App 内“我” >“隐私政策”查看最新内容,也可以访问本站的布丁隐私政策

Pudding Pet Technical Support

Thank you for using Pudding Pet. For help with the app, purchases, restoring purchases, or privacy-related questions, please contact us at the email address below.

Support email: jerryliang1222@gmail.com
To help us investigate, please include your device model, iOS version, app version, and steps to reproduce the issue. Screenshots are welcome.

Frequently Asked Questions

How do I restore purchases?

Open the Shop screen in the app and select Restore Purchases.

How do I manage or cancel a subscription?

On your iPhone, go to Settings > Apple Account > Subscriptions.

What if an ad or rewarded video does not load?

Check your network connection and try again. Ads are available only in applicable audience modes.

Where can I view the Privacy Policy?

Open Me > Privacy Policy in the app to view the latest policy, or visit the Pudding Pet Privacy Policy on this site.